Overseas Business
We have leveraged the konowledge of wealth, development experience,
and achievement of over 25 years in domestic BPO business to create a systematized
and operationalized approach for overseas operations
By blending Japan's quality and meticulousness with the youth and diligence of overseas talents,
we have achieved a high level of cost performance
Expanding the scope of BPO business and offshore development to a global scale, and continue our endeavors
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Sales / Call Center
This is one of the BPO areas in which we have the most experience and expertise. By accumulating and analyzing interaction records,
we leverage them for marketing strategies and also provide business improvement proposals.
【Examples of Relevant Services】
・Inbound Services: Handling incoming calls, emails, etc.
・Outbound Services: Sales support, promotional activities, data collection, etc. -
Back Office
Utilizing BPO in areas with standardized processes like general affairs and accounting not only enhances operational efficiency but also contributes to cost reduction.
【Examples of Relevant Services】
・General Affairs:
Phone reception, office supplies management, etc.
・Accounting: Expense reimbursement, invoice creation, etc.
・Human Resources: HR procedures during onboarding and offboarding, recruitment outsourcing, talent selection, etc. -
IT / DX
As the demand for IT continues to grow, there is a shortage of skilled personnel. Therefore, attention is being drawn to BPO in the IT field as well. Outsourcing non-core IT tasks is referred to as "ITO*," covering a wide range of services.
【Examples of Relevant Services】
・Creation and maintenance of websites
・System operations, server management
・Application development, etc.
*Information Technology Outsourcing
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Rapid Response with Template-Based Outline Design and Environment Preparation!
Capable of agile development and prototype release in a short timeframe.
Quick decision-making for frameworks, databases, and platforms based on requirements.
Automatic construction of testing, building, and deployment environments for speedy development. -
Significantly shorten development cycles with cloud・SaaS solutions!
Communication during Development Primarily Takes Place Through Cloud・SaaS Solutions.
Communication is conducted within the same environment, regardless of location,leading to shorter development cycles and reduced workload. -
Integration and Automation of API, App, and Performance Testing Builds
By implementing mechanisms to ensure quality quantitatively,
we consistently provide high-quality services. -
Achieving Consistent Deployment with the Same Codebase
We also provide one-stop setup for development, staging,
and production environments.
The infrastructure configuration is entirely coded, enabling safe version updates and deployment across various environments.
ADVANTAGE
In our main base in the Philippines, English is one of the official languages, and the average age is 24, attracting a workforce that serves as the foundation for economic growth.
The abundance of young talent makes it easier to secure skilled and diligent engineers, and due to the lower costs compared to Japan, we are able to achieve high cost-performance.
We have a substantial presence of skilled Japanese bridge engineers proficient in English and experienced in the field.
Supervised and trained by Japanese managers, we prioritize quality control to achieve cost-effective yet high-quality service delivery,unique to Japan's standards.
You can trust us to deliver consistent quality even from our overseas locations where concerns about quality may arise.
We provide support in both English and Japanese for all BPO operations and offshore development.
If desired, we can also support other languages such as Chinese, Korean, Spanish, and more.
Please feel free to inquire about the specific language you would like to use.
