BUSINESS PROCESS OUTSOURCING

DX for Both Business Processes and Cost Efficiency Comprehensive Support with Development × BPO × AI

Striving for Mutual GrowthSmart Partner

We position ourselves as a "Smart Partner", leveraging cutting-edge technologies to provide consistent support across both development and operations phases. Our goal is to strongly back our clients' efficiency improvements and digital transformation (DX), growing together as partners.
From upstream technical domains such as system development and app building, to downstream BPO operations like back-office support and customer service, we offer comprehensive coverage. By integrating AI-driven process automation and a cost-effective offshore structure based in the Philippines, we deliver total services that balance cost efficiency with operational stability.

Requirements Definition
Operations Design
Software Development
Implementation Support
Efficient Operations through Procurement and AI Utilization
Benefits of Contract Development

MERIT

MERIT01 Achieving Low Costs with Over 25% Cost Reduction!

By leveraging the strengths of regional hubs, we provide a cost-effective workforce through a hybrid "nearshore" × "offshore" system.
With the implementation of cutting-edge in-house developed systems and the use of generative AI, we help optimize operations from process design to execution—streamlining workflows and reducing costs.
On average, our clients achieve a cost reduction of over 25% after outsourcing, delivering exceptional cost performance.

MERIT02 Migration can be completed in as little as 3 months!

Leveraging extensive operational experience primarily with major clients, we enable rapid setup and transition aligned with your business expansion speed.
From process design and operational framework development to personnel assignment and training, we can respond in as little as three months.
We also handle the establishment of bases not only domestically but also overseas, including in the Philippines.

MERIT03 Steadfast support to ensure the provision of high-quality services!

Using our highly secure in-house developed systems, we build flexible service designs tailored to our customers’ needs.
For migrations, we conduct thorough current-state assessments and issue inventories to propose optimal plans aligned with your objectives and challenges.
With a solid support framework, we continuously work on quality improvements after operations begin, ensuring the ongoing delivery of high-quality services.

MERIT04 Multi-language Support

We operate our development business in the Philippines, a rising hotspot for offshore centers.
In the Philippines, home to many diligent young professionals, we secure highly skilled talent at low cost.
Additionally, our Philippine base offers internships for Japanese students, enabling them to improve their English skills and advance their careers through practical overseas experience.

BPO SERVICE

Customer Support
  • Phone / Email / Chat Support
  • IVR / FAQ Management
  • AI Chatbot Operation Design
  • andling Various Customer Complaints
Back Office
  • Invoice Processing / Expense Settlement / Time and Attendance Reporting
  • Data Entry / Document Preparation / Filing
  • Creation and Editing of Videos for Internal Digital Signage
  • HR Support (Employee Onboarding and Offboarding, Social Insurance Procedures, etc.)

CONTACT

Our company provides comprehensive support for AI utilization and DX initiatives in BPO and development environments—from consultation and planning to implementation and operation.
We warmly welcome inquiries even if you’re unsure where to start.
Please feel free to share your challenges and current situation with us first.

Contact